PRIVACY POLICY
PAKZON UAE
Last Updated: April 8, 2025
1. INTRODUCTION
Pakzon UAE ("Pakzon," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pakzon.tradegateacademy.com, use our e-commerce platform, participate in our training programs, or otherwise engage with our services (collectively, the "Services").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including:
2.1 Personal Data
Personal Data refers to information that identifies you or can be used to identify you. We may collect the following types of Personal Data:
Identity Data: Includes first name, last name, username or similar identifier, title, date of birth, and gender.
Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
2.2 Non-Personal Data
We also collect non-personal data, which is data that does not identify you as an individual. This includes aggregated data, demographic information, and any other non-personal information that you provide to us.
3. HOW WE COLLECT YOUR INFORMATION
We use different methods to collect data from and about you, including:
3.1 Direct Interactions
You may provide us with your Personal Data when you:
Register for an account on our platform
Purchase products or services
Enroll in our training programs
Subscribe to our newsletters or publications
Request marketing materials
Participate in surveys, promotions, or events
Contact our customer service
Provide feedback or testimonials
3.2 Automated Technologies
As you interact with our Services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, web beacons, and other similar technologies.
3.3 Third Parties
We may receive Personal Data about you from various third parties, such as:
Analytics providers
Advertising networks
Search information providers
Payment processors
Business partners and affiliates
4. HOW WE USE YOUR INFORMATION
We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:
4.1 Provide and Maintain our Services
To register you as a new customer
To process and deliver your orders
To manage your account and provide you with customer support
To deliver relevant content and advertisements to you
To enable your participation in interactive features of our Services
To notify you about changes to our Services
4.2 Improve and Develop our Services
To administer and protect our business and Services
To perform data analysis, testing, research, statistical and survey purposes
To develop new products, services, features, and functionality
To monitor the usage of our Services
4.3 Marketing and Communications
To send you marketing communications if you have opted in to receive them
To process and deliver promotional offers
To measure or understand the effectiveness of the advertising we serve to you
4.4 Legal Compliance and Protection
To comply with legal obligations
To enforce our terms, conditions, and policies
To protect our rights, privacy, safety, or property
To protect against legal liability
5. DISCLOSURE OF YOUR INFORMATION
We may share your Personal Data with the following categories of recipients:
5.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5.2 Business Partners
We may share your information with our business partners to offer you certain products, services, or promotions.
5.3 Affiliates
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
5.4 Legal Requirements
We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5.5 Business Transfers
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5.6 With Your Consent
We may disclose your Personal Data for any other purpose with your consent.
6. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Data, transmission of Personal Data to and from our Services is at your own risk.
7. DATA RETENTION
We will only retain your Personal Data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. YOUR DATA PROTECTION RIGHTS
Depending on your location and applicable laws, you may have the following rights regarding your Personal Data:
8.1 Right to Access
You have the right to request copies of your Personal Data.
8.2 Right to Rectification
You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
8.3 Right to Erasure
You have the right to request that we erase your Personal Data, under certain conditions.
8.4 Right to Restrict Processing
You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
8.5 Right to Object to Processing
You have the right to object to our processing of your Personal Data, under certain conditions.
8.6 Right to Data Portability
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
9. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
We use the following types of cookies:
Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems.
Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.
10. INTERNATIONAL DATA TRANSFERS
We are based in the United Arab Emirates, but we may process, store, and transfer your Personal Data in countries which may have different data protection laws than your country of residence. By using our Services, you consent to this transfer, storing, or processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.
11. CHILDREN'S PRIVACY
Our Services are not intended for children under the age of 18. We do not knowingly collect Personal Data from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
12. THIRD-PARTY WEBSITES
Our Services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
13. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
14. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
Pakzon UAE
Pakzone Warehouse Street 21A
Dubai, United Arab Emirates
Phone: +971 4 239 2004Email: info@tradegateacademy.com